Refund policy

HEMP AM PM Refund Policy 

Returns 

Our policy lasts 15 days on most unopened products. If 15 days have gone by since your purchase, unfortunately we cant offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. 

No refunds on any vaping products.    

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.  If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Please note, we do not offer refunds on wholesale orders. 

Late or missing refunds (if applicable) 

If you havent received a refund yet, first check your bank account again.  Then contact your credit card company, it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.  If youve done all of this and you still have not received your refund yet, please contact us at support@hempampm.com 

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at support@hempampm.com and send your item to: 20185 E. Country Club Drive, Apt. #505 Aventura FL 33180 

Gifts 

If the item was marked as a gift when purchased and shipped directly to you, youll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 

To return your product, you should mail your product to: 20185 E. Country Club Drive, Apt. #505 Aventura FL 33180, USA.  Depending on where you live, the time it may take for your exchanged product to reach you, may vary.